Market leading call recording, reporting and analytics.
Oak Innovation provides key performance and compliance solutions.
Having the ability to record voice and video calls in stereo protects you, the employee and the customer. Calls can be listened to live and recorded according to automated rules. API’s enable integration with your CRM. Call recording is also beneficial for training employee.
Oak Call Recording is encrypted and provided legitimate evidence in the result of a legal dispute. Calls can only be listened to by those with adequate permissions and a call can be deleted at request. Financial advice can be audited and there are pause features to enable any card information taken without being recorded.
Oak Innovations solutions work with leading business phone solutions. Connexis, a West-Midlands based communications supplier is an Oak Innovation partner and we can give advice and competitive quotes for Oak solutions.