Privacy Policy


Connexis Limited understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,  (“Our Site”) and (subject to the limited exceptions in section 5, below) We collect personal data when you contact us (see section 5,) below and data acquired by cookies through the use of Google Analytics.  Any personal data We do collect will only be used as permitted by law.

By accepting cookies you agree to the terms for using this Site and to the Privacy Policy.

  1. Definitions and Interpretation

    In this Policy, the following terms shall have the following meanings:

    “personal data”

    means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the  (Data Protection Act 2018) or  the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); 


    means Connexis Limited, a limited company registered in England under company number 3468546 whose registered and trading address is 5 Pearson Road, Central Park, Telford, TF2 9TX.

  2. Information About Us
    1. Our Site is owned and operated by Connexis Limited, a limited company registered in England under company number 3468546 whose registered and trading address is 5, Pearson Road, Central Park, Telford TF2 9TX.
    2. Our VAT number is 709 7908 94.
    3. Our Data Protection Officer is Cheryl Rowland and can be contacted by email at by telephone on 01952 528000 or by post at 5 Pearson Road, Central Park, Telford, TF2 9TX.
  3. What Does This Policy Cover?

    This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

  4. Your Rights
    1. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
      1. The right to be informed about Our collection and use of personal data;
      2. The right of access to the personal data we hold about you (see section 8);
      3. The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 9);
      4. The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, subject to curret laws, please contact Us using the details in section 9);
      5. The right to restrict (i.e. prevent) the processing of your personal data;
      6. The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
      7. The right to object to Us using your personal data for particular purposes; and Rights with respect to automated decision making and profiling.
    2. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 9 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office, Tel: 0303 123 1113
    3. For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
  5. What Data Do We Collect?
    1. If a contact form is filled in, or an email recieved we will collect details given, We may collect your name, your email address, and any other information which you choose to give Us. service. If cookies are accepted on visiting Our Site Google Analytic cookies will collect data.
  6. How Do We Use Your Data?
    1. If We do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the Data Protection Act 2018 OR GDPR at all times. For more details on security see section 7, below.
    2. As noted above, We do not generally collect any personal data. If you contact Us and We obtain your personal details from your email, We may use them as follows:
      1. To reply to your email;
      2. To send you requested information,  and if opted in, to keep you up to date.
    3. Any and all emails containing your personal data obtained through Our Site will be deleted according to our retention schedule subject to legitimate interest.  Currently this is 1 year from our last contact with you (i.e. conversation).
    4. You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
    5. By accepting cookies data such as your IP address and location will be shared with Google Analytics.  Emails will only be shared with 3rd parties to enable quotes and service.
  7. How and Where Do We Store Your Data?
    1. We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
    2. Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). If We do store data outside the EEA (this may be the case, for example, if Our email server is located in a country outside the EEA), We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the Data Protection Act 2018 OR GDPR.
    3. Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure any data We hold about you (even if it is only your email address).
  8. How Can You Access Your Data?

    You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge.]Please contact Us for more details at or using the contact details below in section 9. Alternatively, please refer to Our Data Protection Policy <>.

  9. Contacting Us

    If you have any questions about Our Site or this Privacy Policy, please contact Us by email at by telephone on 01952 528000 or by post at 5 Pearson Road, Central Park, Telford, TF2 9TX Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 8, above).

  10. Changes to Our Privacy Policy

    We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Contact us today

Let us know if you have any questions at all, we’re on hand to help you. You can message us using this form or if you fancy a chat, give us a call...

01952 528 000


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