x-bees

Wildix's sales communications channel.

In sales it can take a while to win that new contract. But when prospects ignore your messages, or when all the necessary decision makers seem impossible to reach, you need a tool that helps your sales team provide sticky communications on every call.

x-bees is the customer communications platform built to accelerate your sales pipeline by doing what your sales team needs most: keeping in touch with prospects and putting all the decision makers in one place.

Customers can book meetings with your sales teams directly through x-bees, utilising the integration with Google Workspaces or Microsoft 365, querying your calendar in real time and showing available time slots.

x-bees integrates with Salesforce and Hubspot, to log every opportunity to your CRM, and to bring customer data to your finger tips at every interation.

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x-bees features include:

  • Chat, voice and video with your teams, prospects and customers
  • Schedule meetings with just a few clicks
  • Mobile push notifications and emails make sure your messages always get through to the customer
  • Real-time notifications to your sales agents letting them know when they speak too much (or not enough)
  • Website widget enabling your prospects and customers to get in touch with you via the web
  • Automatic logging of calls and meetings to Salesforce
  • Live view and analytics provides you with real-time insights and historical data on your sales team activity and performance
  • Actionable data about ongoing deals and your sales team’s performance.

Call Transcriptions & Sales Intelligence

One of the key USPs for x-bees is Sales Intelligence.

x-bees, along with the new Collaboration 7 application from Wildix, enables calls to be transcribed in real time, viewed during the call, and access via the call history, to refer back to later.  However, unique to x-bees is Sales Intelligence.

Sales Intelligence uses AI to summarise the call, rather than needing to read the entire call transcription.  You can also search for calls using key words spoken during the call.  Once a call is opened within Sales Intelligence you can:

  • Listen to the audio recording of the call.
  • Read the full transcription of the call.
  • See sentiment analysis within the call, with sections labelled as Postive, Negative or Neutral.
  • See a visual representation of who spoke when during the call, with any interruptions highlighted.
  • View the AI summary mentioned above, called the "Call Brief".
  • View bullet pointed "Key Points" from the call, as well as other categories that the AI system has identified in the calls, such as "Customer Response" and "Implementation Timeline".
  • View "Action Items" and "Next Steps" fom the call.
  • Translate the transcription and AI analysis of the call to another language (English, French, German, Itallian, Spanish).

Contact us today

Let us know if you have any questions at all, we’re on hand to help you. You can message us using this form or if you fancy a chat, give us a call...

01952 528 000

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