Help desk services

Tel: + 44 (0) 1952 528000
Fax: + 44 (0) 1952 528004
info@connexis.co.uk

The Connexis Help Desk is a free service open to new and existing Connexis customers and is available from Monday to Friday between the hours of 8.30am and 5.30pm.

Fault Reporting

If your query is of a technical nature your call can be routed to one of our fully accredited engineering managers for prompt attention and resolution.

In order to assist us in handling your call quickly and efficiently please have the following information to hand.

Service agreement number
Name of manufacturer and type of equipment
Nature and duration of the problem

For out of hours emergencies call: 07970 888008

Additional Services

The help desk can also provide access to advice and support for IT managers or nominated telephone administrators to assist in routine changes and settings to your telecom system, such as: Clock changes, holiday messages, music on hold, system relocations, upgrades and additional features.

Further Information & Help

Our fully trained and accredited technical staff can arrange for maintenance and support cover for a variety of systems and equipment including: Avaya, Eurogeneris, LG, Mitel, Oak, Panasonic and Siemens.

Contact us on 01952 528000 to enquire about the full range of manufacturers covered, or to arrange a no-obligation quote for one of our maintenance and technical support programmes.