Voice over Internet Protocol

Simply put, IP telephony enables voice communications over internet protocol (IP) networks. Enabling organisations to merge locations and workers (including remote and mobile staff) into one, seamless converged network. The more obvious advantages include the ability for businesses to maintain a single, uniform and centrally based system, allowing for effective management and monitoring of usage, cost and billing, as well as eliminating the incurred cost of internal calls.

How it works

IP telephony works by converting voice communications into data packets for transmission over data networks, rather than the traditional direct route through a telephone line. Instead, phones are connected to the data ports of the IP network, which then replicates the telephony functions via a PC.

The concept of exploiting data networks to handle voice calls has taken hold rapidly in recent years, partly due to the additional features this technology provides, and partly the availability of existing equipment and the opportunity to cut the cost of internal communications.

How we can help

Connexis aims to assist businesses in determining the most effective, telecom strategy to meet their needs. Delivering secure and stable platforms that can be combined with additional features to ensure ‘future proofed’ productivity.

Contact us now on 01952 528000 to arrange an initial evaluation of your telecom system, or for a demonstration of this type of technology and its features.